Last updated: November 5, 2021

Thank you for shopping at Apex Hockey.

If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that you purchased with Us.

​

Interpretation and Definitions

 

Interpretation

​

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

​

Definitions

​

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to KN Equipment (Pty) Ltd, 63 Kingfisher Drive, Ballito Gardens Estate, Ballito, Durban, South Africa, 4420.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to Apex Hockey, accessible from https://www.apexhockey.co.za

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights

​

The deadline for cancelling an Order is 48 hours from the date and time on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

​

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

​

• By email: info@apexhockey.co.za

 

We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

​

Conditions for Returns

​

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 48 hours

• The Goods are in the original packaging

• The Goods have not been used or damaged

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

​

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. 

​

Returning Goods

 

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

​

63 Kingfisher Drive,

Ballito Gardens Estate,

Ballito,

Durban,

South Africa,

4420

​

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

​

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@apexhockey.co.za

​

​

​